The system was used for treatment.A batch record review of kit lot e207 was conducted.There were no nonconformances associated with this lot.The lot met release requirements.The (b)(4) lot number was not provided as it was not administered.However, a review of all (b)(4) lots manufactured since january 2013 was performed.No trends or nonconformances related to the complaint were noted.Trends were reviewed for complaint category, tubing leak.No trends were detected for this complaint category.Service order report, #(b)(4), feedback: the service technician cleaned the instrument and replaced one pump head.The service technician then callibrated all the pumps and successfully completed the system checkout procedure.The assessment is based on information available at the time of the investigation.No product was returned for investigation; therefore, it could not be determined if the product met specification based solely on the information provided by the customer.Complaints are monitored through tracking and trending.If a trend is detected, further investigation will be conducted.(b)(4).Device not returned to manufacturer.
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