Follow-up #1: date of submission 03/09/2017 device evaluation: the device has been returned and evaluated by product analysis on 02/17/2017 with the following findings: a review of the black box and alarm history did not indicate any motor or rewind issues.The pump powered on normally and successfully completed rewind, load, and prime steps.The pump was exercised for 24 hours with no motor or rewind issues occurring.The pump was returned with the piston cap missing, however the piston cap does not interfere with motor or rewind functions.The complaint could not be confirmed or duplicated on investigation.Unrelated to the original complaint, investigation revealed that the display was dim and discolored.(b)(4).
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