The system was used for treatment.A batch record review of kit lot d336 was conducted.There were no nonconformances associated with this lot.The lot met release requirements.The uvadex lot number was not provided as it was not administered.However, a review of all uvadex lots manufactured since january 2013 was performed.No trends or nonconformances related to the complaint were noted.Trends were reviewed for complaint category, drive tube leak/break.No trends were detected for this complaint category.However, a capa has been initiated for the investigation of the cause of drive tube leak/break associated complaints.Service order report, #4108984, feedback: the service technician cleaned the instrument and replaced the door seal, the two drive tube retainer clips, and the ir lens cover.The service technician then reinstalled all of the instrument's panels and successfuly completed the system checkout procedure.This assessment is based on information available at the time of the investigation.The analysis of the returned photos is still in progress.A supplemental report will be filed when the analysis of the photos is complete.(b)(4).S.K.11/15/2016.Device not returned to manufacturer.
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The customer called to report that a drive tube leak/break occurred at approximately 500ml of whole blood processed.The customer stated that as soon as they heard the noise of the drive tube leak/break, they immediately shut off the power to the instrument.The customer reported that they did not hear any alarm.The customer stated that they disconnected the patient from the instrument, and aborted the treatment with no blood/products returned to the patient.The cusomer reported that the patient was in stable condition.The customer stated that they did not get any alarm when the drive tube leak/break occurred or when they turned the instrument back on.The customer reported that the centrifuge bowl remained intact and was still attached to the centrifuge bowl holder.The customer stated that the centrifuge bowl did not break.The customer reported that the drive tube bearings also remained intact on the drive tube, and that the drive tube bearings remained attached to the drive tube bearing retainer clips on the arm of the centrifuge frame.The customer stated that there appeared to be a vertical slit in the middle of the drive tube, and the customer believed that this slit was the site of the leak.The customer reported that they removed the kit from the instrument and then discarded the kit.The customer stated that the instrument would be placed out of service until it could be assessed and repaired.Service was requested photos were submitted for investigation.
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