Model Number FUSION COMPACT |
Device Problem
No Display/Image (1183)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 10/21/2016 |
Event Type
malfunction
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Manufacturer Narrative
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Patient identifier not made available from the site.Return requested.Replacement computer shipped to site 10/21/2016.No parts have been received by manufacturer for analysis.No further issues have been reported.
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Event Description
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A medtronic ent representative reported that, while in an ear, nose & throat (ent) procedure, after registering the patient the navigation system monitor went black and the power button was flashing.Re-booting the navigation system did not help.Ejected the cd that was in the drive and unplugged all cables except the power cable to the monitor.The monitor remained black and the power button continued to flash.The surgeon opted to discontinue the use of the navigation system and continued with another product.Delay in therapy was approximately 10 minutes.There was no impact on patient outcome.
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Manufacturer Narrative
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Patient identifier now provided.Patient age and patient weight now corrected.Investigation of returned suspect system finds that upon return the computer powered up and functioned as expected with a normal display.Was not able to replicate the reported failure at that time.The computer was then allowed to run continuously overnight.The next morning the display had areas of pixilation and was unresponsive.Cycling the power by unplugging the computer from ac did not resolve the issue.The computer did not power up and the power button flashed as reported.The reported issue was confirmed to be caused by an electrical failure of the monitor.The hardware investigation found that the reported event was related to a hardware issue.This issue was documented in a medtronic navigation hardware anomaly tracking database.
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Search Alerts/Recalls
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