(b)(4).The reported complaint was confirmed by the product surveillance technician (pst) as per laboratory report.The pst observed blank screen at boot up and inaccurate touch screen response.Replacement of customer inverter board and customer touch screen restored central control monitor (ccm) functionality.The device was sent to service to be brought to manufacturer's specifications before returning to clinical use.This complaint is related to medwatch #1828100-2016-00653.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
|