Follow-up # 1 date of submission 2/19/2017.Device evaluation: the device has been returned and evaluated by product analysis on 1/25/2017 with the following findings:
during visual inspection of the pump, it was observed that the pump was returned with a shattered display screen and the display film lens was scratched in multiple areas.During testing, the pump powered up with auditory and vibration alerts to a blank display screen.Due to the blank display the investigation was unable to verify some steps of the investigation.A test display screen was mounted onto the pump and it was fully illuminated and functional.Unrelated to the original complaint, it was observed that the battery compartment was cracked.Unrelated to the initial complaint, it was observed that the battery compartment was cracked and the audio bolus button cover was damaged.The investigation was unable to verify the audio bolus button¿s response to user input due the blank screen.The battery cap and cartridge cap were not returned with the pump and test caps were used to complete the investigation.
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