On (b)(6) 2016, the customer alleges the motor fell off the bed.On (b)(6) 2016 the customer contacted the service department, and stated "the motor fell off the bed, due to a weld break".On (b)(6) 2016 " the customer called and alleged "the motor of the bed collapsed, weld on the motor broke at the foot, in the middle of the night.The customer states her back popped, when the motor fell off the bed.She is in a lot of pain, and is going to see her doctor." customer is unsure of the date the bed collapsed and states she saw her doctor on (b)(6) 2016 and was prescribed a patch for her back pain.
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