Additional information: the system was examined and the reported event was not replicated.The system was tested and found to meet product specifications.A review of the customer¿s complaint history for the last 24 months did not show any previous complaints of this kind against the system.The system was manufactured on december 23, 2015.Based on qa assessment, the product met specifications at the time of release.The consumable (lot specific) to this event is not known.Therefore, the lot consumable history and device history record (dhr) reviews are not possible.A sample has not been returned for this complaint.Therefore, visual inspection and functional testing could not be performed.The system operator's manual provides instructions for aspiration/suction issues.The customer did not indicate if an active fluid management system (fms) was used or a gravity fms.The troubleshooting guide in the operator's manual states information for the symptoms of air in irrigation line causing bubbles.The system was found to meet specifications.The root cause could not be determined.(b)(4).
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