Body shield frame tube slipped out of the clamp block due to all four clamp bolts being loosened.The hospital reports that they did not loosen the four bolts, but tidi products believes that somehow those bolts had to have been loosened not long before the incident.The original installer report indicates that the bolts were tight at installation, the history of >400 other installations seems to indicate that the bolts will not loosen randomly or due to some other influence, and the behavior of the system is sufficiently different with the bolts loose that we are confident their loose status would have been noticed by users if it had persisted for long before the incident.Our working theory is that someone associated with the hospital may have loosened the bolts so as to remove the body shield for periodic fluoroscopic radiation-shield checking (i.E.State law requirement), then failed to fully re-tighten them upon re-hanging the body shield.Note that this means of fluoroscoping the body shield is contrary to the procedure detailed in the user manual.Coincidentally, tidi products' product representative (b)(6) was on his way to the hospital that day, and learned of the issue upon arrival.So, he properly re-installed the body shield with tightened bolts.Note that there was no cable breakage or other issue that might be related to cable issues.
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