Occurred post-operatively; there was no longer any patient involvement.Device is an instrument and is not implanted/explanted.(b)(6).Manufacturing location: (b)(4).Manufacturing date: july 22, 2016.No non-conformance reports were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.The device was received, the investigation could not be completed, and no conclusion could be drawn, as product is entering the complaint system.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Product investigation has been completed for part# 356.490, lot# 9613764.The returned device was analyzed for conformances to print specifications, as well as the device history records were researched.No abnormal findings were identified.The screw connection of the device was found completely jammed.The connection could not be solved with great force.Based on these results, we can exclude manufacturing fault.We can only assume that the occurrence may have been due to insufficient connection with this instrument.If the connection is not tight, the forces while hammering may cause the damage of the threaded connection.Since we are not aware of exact circumstances during the surgery, we suppose that a mechanical overloading situation must have led to the occurrence.Complaint is confirmed due to evidence that this instrument jammed, but considered not valid from manufacturing standpoint as there is no evidence of manufacturing related issues.No indication for product related issue was found.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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