The hill-rom technician evaluated the mattress and found the side bolster foam was no longer adhered to the slotted foam in the seat section on the patient left side of the mattress.The mattress was discarded after evaluation and a new mattress was sent as replacement.The np100 mattress is manufactured by tridien for hill-rom.Upon investigation, it was found that the delamination of the foam mattress core led to the collapse of the mattress.The foam gluing process was reviewed as well as the foam supplier.A new foam supplier was approved and the foam core assembly process has now been moved from tridien to the new supplier.Tridien has updated the their build of materials to assemble the mattress with foam cores produced by the new supplier.The account reported that the patient sat up on the side of the bed to reach for a glass of water on the bed side table when he fell.He was found with his back against the bed.The account did not provide what tests or treatments were performed on the patient, only stating that he fractured his right leg at the hip.Based on this information, no further action is required.
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