No patient involvement was reported.Date of event is unknown.Device is an instrument and is not implanted / explanted.Device is expected to be returned for manufacturer review/investigation, but has not been received yet.Device is not distributed in the united states, but is similar to device marketed in the usa.Device history records review was completed for part# 391.900, lot# t127239.Manufacturing location: (b)(4), manufacturing date: feb 15, 2016.No non conformance reports were generated during production.Review of the device history records showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.A review of inspection records and certifications, confirm that the components and final product met inspection records.All parts of the lot were checked for critical features and for function at the final inspection on jul 15, 2016.The investigation could not be completed; no conclusion could be drawn, as no product was received.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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An investigation summary was performed.The investigation of the complaint articles has shown that: a small part at the tip of one leg is broken off.There are some scratches at the cutting edges detected.No other damages are visible.Review of the device history record of (b)(4) showed that there were no issues at the time of manufacturing of this device that would contribute to the issue outlined in this complaint.A review of inspection records and certifications, confirm that the components and final product met inspection records.All (b)(4) parts of the lot were checked 100% for critical features and for function at the final inspection on 15-jul-2016.No ncrs were generated during production.Unfortunately without more information we are not able to determine the exact cause which has led to this occurrence.This kind of damage can occurred while using the instrument just on the front part of the cutting edges.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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