Device available for evaluation: yes, returned to manufacturer on: 1/10/2017.Device returned to manufacturer: yes.Device evaluation: the reported cartridge was not received for investigation.Only a tyvek piece of the cartridge package was received.Therefore, the reported device problem could not be verified.Manufacturing records review: the manufacturing records for the product were reviewed.The product was manufactured and released according to specifications.There were no discrepancies found during the review).There were no associated deviation or non-conformity reports found in the manufacturing record review related to this complaint.Labeling review: the directions for use (dfu) were reviewed.The dfu adequately provide instructions and precautions along with warnings for the proper use and handling of the device.Conclusion: as a result of the investigation, there is no indication of a product quality deficiency.All pertinent information available to abbott medical optics has been submitted.
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