Integra completed its internal investigation 21dec2016.The investigation included: method: - review of device history records.- review of complaint management database for similar complaints.Results: the product id and lot number were not provided.The complaint report does not include the device lot number; therefore, a dhr review could not be conducted.A review of the complaint records for the same product (or similar products within the product family) for the alleged hazardous situation/failure mode received, determined three complaints of fractured tibial trays have been received.The complaint rate was calculated based on the number of devices affected by the hazardous situation or failure mode, over the number of surgeries or units sold during the period of the review.Complaint rate: (b)(4).Six instances of posterior tibia fractures have been identified indicating that an adverse trend is present.A corrective action has been initiated to determine root cause and develop a corrective action.Conclusion: the device was not returned to integra for evaluation.Because only an immediate post-operative x-ray was available, integra cannot definitively determine what caused this fracture.It is possible the fracture was caused during tibial tray insertion and it is possible the fracture was not caused during tibial tray insertion.When integra cannot definitively determine a complaint¿s root cause, its standard practice is to act conservatively and trend this complaint into all possible root causes.
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