Device evaluated by manufacturer?: visual inspection of the returned product found no visible damage to the lens.The lens was returned in liquid.The lens was re-examined under 20x magnification and no defects were detected on the lens.If the substance is now in solution, we cannot isolate it because it is not clear what the particulate is or how it looks like.Method: work order search.Result: a lens work order search was performed and no similar complaints were found.Conclusion: based on the complaint history, work order search and product evaluation, a specific root cause of the event could not be determined.Claim # (b)(4).
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