Philips investigated this complaint and came to the following conclusion: the philips field service engineer (fse) went onsite and found that the bottom of the fluoroscopy pedal was sticking to the floor due to a sticky substance like contrast.He stepped on the fluoroscopy pedal and it stuck to mat below.He subsequently moved the entire foot switch a few centimeters laterally across the mat which released the pedal.This symptom led the fse to the conclusion that the foot switch pedal was sticking to mat because of a sticky substance on bottom of pedal like contrast the fse did not disassemble the foot switch to confirm the suspicion on what exactly caused the fluoroscopy pedal to stick to the mat.He replaced the foot switch (b)(4) with a newer type foot switch (b)(4) and scrapped the defective foot switch.Installing the new foot switch solved the reported issue, and the system was returned to the customer in working order.A philips complaint investigator and a system designer have investigated the reported issue and found that the patient received a total dose (total air kerma) of 2,32 gy during the procedure.The customer indicated that the fluoroscopy pedal got stuck for 4-5 minutes, giving the patient additional dose.Log file analysis shows that 5 minutes of additional fluoroscopy equites to a dose of 0,1 gy of the total dose of 2,32 gy.The 5 minutes of additional fluoroscopy did not cause the patient to receive more than 2 gy total dose which qualifies as a serious injury, but did however increase the total dose for the patient.Event log file analysis showed that the total dose (total air kerma) of 2,32 gy received by the patient was as expected when taking the patient thickness, chosen settings, number of cine frames and total fluoroscopy time into account.This leads to the conclusion that there is no indication that the intended dose of 2,22 gy was caused by a malfunction of the system.No further analysis on the defective footswitch can be performed since the fse scrapped the parts and no other evidence was available for investigation.We have not had any similar complaints in the last 3 years where a footswitch was stuck due to sticky substances.Conclusion of the analysis: the fse concluded that the fluoroscopy pedal was sticking to the mat due to a sticky substance like contrast.
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