The customer received questionable results from coaguchek xs meter serial number (b)(4).The customer received an error "6" and then got a result of 8.0 inr at 1:11 pm using strip lot 12804321.It was determined the meter was incorrectly coded, so the customer recalibrated to a new strip lot, 15288521.The customer retested within one hour with a new finger and the result was 6.0 inr.Refer to the medwatch with patient identifier (b)(6) for the mdr for test strip lot 15288521.The customer was to follow up with his physician regarding the results as he did not think either result was accurate.There was no adverse event.The therapeutic range was 2-3 inr.The patient was not anemic, was not on heparin or a direct thrombin inhibitor, and had no antiphospholipid antibodies.The strips were requested to be returned for investigation.
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