Device evaluated by mfr.Returned product consisted of the watchman access sheath (was) in the box and pouch packaging.The tear tab seal on the box was torn and taped down with scotch tape which was also torn as received.The box had multiple dents and creases.The was inside the pouch as received and a portion of the pouch was opened and separated from the rest of the pouch.Both the was and dilator were on the card and there was no evidence the device was removed from the card.No damage was noted on the was itself or the dilator.Inspection of the remainder of the device, apart from the observed packaging damage, revealed no other damage or irregularities.The manufacturing batch record review confirmed that the device met all material, assembly and performance specifications.The most probable root cause is considered handling damage as the event occurred without direct patient contact.(b)(4).
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It was reported there was difficulty opening the pouch and the device became unsterile.During preparation for a left atrial appendage (laa) closure procedure a watchman access system was selected.However, while trying to open the sterile pouch containing the device, it ripped and was not able to be opened along the seal.It was not introduced into the patient as it had become unsterile.
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