It was reported that the battery status led shows a full charge, however it will not power up an autopulse platform.The customer installed another battery and the autopulse platform powered up fine.The failure was observed during a shift check.Battery did not run through the mcc charger to perform further complete testing.Customer also indicated that the battery goes into charger every three days and it is rotated as day 1 (battery placed in the case as the spare battery), day 2 (battery is changed to the autopulse) and day 3 (battery is placed in the charger).As indicated by the customer, this battery when installed full charge,the autopulse platform did not power up.The autopulse powered up when another battery was installed.There were no patient involvement reported on this issue.
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