Model Number 801041 |
Device Problems
No Display/Image (1183); Device Displays Incorrect Message (2591)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 12/07/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The display failure was duplicated by the subsidiary service associate.
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Event Description
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It was reported that during set-up of the device for a cardiopulmonary bypass procedure, the roller pump display failed and the pump icon displayed "?".As a result, an alternate device was employed.The surgical procedure was completed successfully.There was no blood loss, nor adverse consequences to the patient reported.
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Manufacturer Narrative
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The complaint was duplicated as per laboratory evaluation.The product surveillance technician (pst) observed that the customer¿s display assembly had missing graphics.The pst replaced the customer graphics driver board with lab use only (luo) graphics driver board and this restored the functionality of the display assembly determining that the customer graphics driver board is defective.Per log analysis: on (b)(6) 2016, a perfusion screen was opened at 8:15:12 am.At 8:18:26 the large roller pump (arterial) rebooted.There was no indication why it rebooted.When this occurred the display will be off and a '?' will appear on the pump icon as reported.The perfusion screen was exited at 8:20:26 am and the system was power cycled.Another perfusion screen was opened at 8:22:38 am but the arterial pump was not present.The system was power cycled again and a perfusion screen was opened at 8:27:08 am.The arterial pump did not show up until 8:28:10 am.The arterial pump seemed to be losing power intermittently which caused the reported symptoms.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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Manufacturer Narrative
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The reported complaint was confirmed.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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Event Description
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There was no delay in the surgical procedure.
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Manufacturer Narrative
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The complaint was not duplicated during laboratory analysis.During laboratory evaluation, the product surveillance technician (pst) observed no (?) over pump icon indicating proper communication and power was being applied to the customer pump.
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Manufacturer Narrative
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The service repair technician (srt) did not perform functional test to customer pump due to partial pump disassembly during laboratory analysis.The pump pod was replaced as the most likely cause of the complaint.The pump operated to the manufacturer's specifications.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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Search Alerts/Recalls
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