Model Number NGP680300 |
Device Problems
Break (1069); Mechanical Problem (1384); Detachment of Device or Device Component (2907)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/15/2016 |
Event Type
malfunction
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Manufacturer Narrative
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The amo field service specialist (fss) visited customer site to inspect the unit.Fss confirmed that bag hanger was broken.Fss replaced the balance salt solution (bss) bag hanger and checked out the unit.The unit passed all functional tests and it was found to meet amo specifications.All pertinent information available to abbott medical optics has been submitted.
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Event Description
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The account reported that the balance salt solution (bss) support arm broke off on the whitestar signature system.There was no patient involvement reported and no patient treatments delayed or cancelled.
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Manufacturer Narrative
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The labeling, trending and risk documentation reviews for this equipment were performed.The trend review shows that there is not a recognizable adverse trend.The risks and mitigations associated with the received complaint issue are identified in existing risk documents and no new risks were identified as part of this investigation.A labeling review was conducted; the operator manual for the system was reviewed and found to include adequate instructions for use, warnings and operational errors.All pertinent information available to abbott medical optics has been submitted.
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Search Alerts/Recalls
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