Model Number QD22 |
Device Problem
Appropriate Term/Code Not Available (3191)
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Patient Problem
Not Applicable (3189)
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Event Date 12/19/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Device evaluation is pending.A supplemental mdr will be submitted when evaluation is complete.
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Event Description
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Edwards received information that the packaging of a cannula was improperly sealed.The customer reported that the cannula fell on the floor due to no seal.A second cannula was used with no problems.
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Manufacturer Narrative
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Device evaluated by manufacturer: report of improper seal was confirmed.As received, returned device packaging was very crinkled with multiple kinks on the individual components of the returned cannula.Returned pouch packaging was found torn opened on one end (connector end).The other end of the pouch packaging where a sealed end should exist was found missing and possibly cut off since returned device pouch packaging was observed to be overall shorter when compared with lab sample.No other visual damage, contamination, or other abnormalities were found on product.Manufacturing records were reviewed and no non-conformities were recorded that would have contributed to this event.Further assessment is being conducted.A supplemental will be submitted when assessment is complete.
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Manufacturer Narrative
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After further assessment, a manufacturing deficiency was not identified.A definitive root cause cannot be determined.Manufacturing records were reviewed and this device passed all manufacturing inspections prior to release for distribution.The complaint trend was assessed and it was found to be in control.No further corrective or preventative actions are required at this time.Trends will continue to be monitored through the use of edwards quality systems and if action is required, appropriate investigation will be performed.
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Search Alerts/Recalls
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