The hill-rom technician inspected the bed and found the patient helper was completely functional and assembled correctly.Per the hill-rom user manual: failure to correctly attach the patient helper assembly could cause it to fall.Injury or equipment damage could occur.Do not remove or install the patient helper arm assembly when a patient is in the bed.Patient injury or equipment damage could occur.The technician in-serviced the staff at the account on how to properly remove the triangle from the patient helper assembly prior to performing patient transfers.Based on this information, no further action is required.
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