There was no patient involvement.Sorin group (b)(4) manufactures the s5 mast roller pump.The incident occurred in (b)(6).(b)(4).A sorin group field service representative was dispatched to the facility to investigate.The service representative was able to reproduce the issue and noticed the cover open alarm on the mast pump was constantly active, indicating an open cover and preventing the pump from rotating.Inspection found that the magnet was missing from underneath the pump cover, thus triggering the alarm even with the lid closed.The service representative replaced to resolve the issue.A subsequent functional verification test was successfully completed and no other issues were identified.A review of the dhr did not identify any deviations or non-conformities relevant to the reported issue.A capa ((b)(4)) has been opened to perform a design change to address this type of issue.Change order (b)(4) has already been implemented as a correction.Evaluated on site by sorin service rep.
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