Information was provided that a bakri postpartum balloon was being used during a procedure to stop a bleeding.The balloon was inflated to 300ml but it was reported that the red stopper was damaged; resulting in the inability to pour the water through the bakri balloon.There was no harm to the patient, however, there was a slight delay of the application.The patient did not require any additional procedures nor experience any adverse effects due to this occurrence.
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Investigation - evaluation: a review of the complaint history, functional test, device history record, manufacturing instructions, quality control and visual inspection of the returned device was conducted during the investigation.The visual inspection of the returned device reported a physical investigation performed on 02feb2017 and 01mar2017.Physical investigation-02feb2017: the mlla, value plastics was returned attached to the dual check valve.The tubing was not returned.The balloon catheter was not returned.Physical investigation csh 01mar2017: a functional test was performed on the dual check valve; the valve upon receipt was unable to pass fluid through the device, confirming the complaint.The complaint device was returned therefore, however, a document based investigation evaluation was performed.There is no evidence to suggest the product was not made to specifications.Review of device history record shows no nonconforming events which could contribute to this failure mode.It should be noted there were no other reported complaints for this lot number.Based on the information provided, and the results of our investigation, a definitive root cause could not be determined.We will continue to monitor for similar complaints.Per the quality engineering risk assessment no further action is required.
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