The reported firstpass device was not returned for evaluation.A relationship between the device and reported incident cannot be established as the product was not returned for investigation.Without the reported device, a visual evaluation cannot be performed.From the information provided, the needle passed the suture through the tendon but not enough for the capture mechanism to grab it.Due to product not being available for evaluation the complaint could not be verified.An exact root cause cannot be determined; however, factors unrelated to the manufacture or design of the device that could have contributed to the reported event includes: improper alignment between needle eyelet and jaw slot.Inadequate needle over-travel distance.Improper handle function or needle interface.Or wrong suture used with device.The instruction for use (ifu) were reviewed and were found to outline precautionary statements and instructions in regards to the use of the device to avoid damage or non-functionality.There were no indications during manufacturing record review that would suggest the device did not meet product specifications upon release into distribution.
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Visual inspection of the returned device shows no visual discrepancies.Functional test was performed on the returned device using white magnumwire suture, a demo needle and suture trap, both known to be in acceptable working condition.Foam was also used to replicate the tissue.The needle was able to penetrate thru the foam and pass a stitch.Functional test was achieved successfully.From the information provided, the needle passed the suture through the tendon but not enough for the capture mechanism to grab it.Based on our visual and functional inspection, customers¿ complaint was not confirmed as the device performed within its expected parameters and no visual discrepancies were observed.Customers complaint was not confirmed.The instruction for use (ifu) were reviewed and were found to outline precautionary statements and instructions in regards to the use of the device to avoid damage or non-functionality.There were no indications that would suggest that the device did not meet product specifications upon release into distribution.
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