Additional information: female, date of event: (b)(6) 2016.The eye involved was the right eye.Device available for evaluation? yes, returned to manufacturer on 3/13/2017.Device returned to manufacturer? yes.Device evaluation: visual inspection at 10x microscope magnification was performed.The cartridge was returned with the lens stuck in the cartridge tip.There was a lack of viscoelastic inside the cartridge.No damage on the cartridge or cartridge tip (as stress marks or cracks) was observed.The reported complaint was not verified.Manufacturing records review: the manufacturing records for the product were reviewed.The product was manufactured and released according to specifications.A search revealed that no additional complaints for this order number have been received.Labeling review: the directions for use (dfu) were reviewed.The dfu adequately provide instructions and precautions along with warnings for the proper use and handling of the device.As a result of the investigation, there is no indication of a product quality deficiency.All pertinent information available to abbott medical optics has been submitted.
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