It was reported that the patient went into ventricular tachycardia (vt), and the monitor did not alarm.The nurse did not recognize the vt, but recognized the fast rate.This was escalated to cardiology, the patient treated, and taken to the coronary care unit (ccu).There was no missed arrhythmia over night in ccu.Patient is fine but is still in ccu.
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A philips applications specialist went onsite, and spoke to the customer biomed.It was found that the arrhythmia package was "off", because the unit was not in a cardiac ward.The patient treated, and taken to the coronary care unit (ccu).There was no missed arrhythmia alarms over night in ccu.Patient is fine but is still in ccu.There was no product malfunction.The applications specialist explained the process of alarming setting and informed the biomed why the unit did not alarm.The biomed indicated that there will be an internal meeting to discuss training to make sure the users fully understand what they need know and how the monitors are used, which should help the staff become more familiar with the alarms and arrhythmia.No subsequent calls have been logged for this device/issue.No further investigation is warranted at this time.
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