Investigation conclusion: the customer's observation was not replicated in-house with retention products.Retention products were tested with 25miu/ml hcg as well as three high hcg urine concentrations (211.5iu/ml, 218.1iu/ml and 217.5iu/ml).All devices for all concentrations showed positive results at read time and met qc specifications.No false negative results were obtained during in-house testing.Manufacturing batch record review did not uncover any abnormalities.Based on the information available, there is no indication of a product deficiency and no corrective action is required.
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