A siemens customer service engineer (cse) was sent to the customer's site for system inspection.There were no instrument issues found that may have contributed to the non reproduced elevated ckmb result.The customer had run master curve material (mcm) for troubleshooting, and the results for all levels were within acceptable ranges indicating that the assay is performing as expected.The cse made new calibrators, ckmb recalibration performed, and quality control (qc) results were acceptable.The cse ran the previously used calibrators made by the customer as test samples, and the results were observed to be higher.It is not known what the status of the qc was for that day as the customer did not provide qc data.The cause for the discordant, falsely elevated ckmb result may be attributed to compromised calibrator material.No conclusion can be drawn.The instrument is performing according to specifications.No further evaluation of the device is required.
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