The scope was returned to olympus for evaluation.The evaluation confirmed the reported device damage.The cable support on the bending section skeleton area was protruding out of the bending section cover.The bending section cover was removed and found the cable support from the bending section skeleton broken and lifting.The scope was serviced and returned to the user facility.This type of bending section damage is attributed to excessive force.The instruction manual for use states, "do not strike, hit, or drop the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, video connector, or light guide connector.Also, do not bend, pull, or twist the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, video connector, or light guide connector with excessive force.The endoscope may be damaged and could cause patient injury, burns, bleeding, and/or perforations.It could also cause parts of the endoscope to fall off inside the patient.¿.
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