(b)(4).Manufacturing site evaluation: samples received: 3 unopened and 1 open pouches.Analysis and results: there are no previous complaints of this code batch.Manufactured and distributed (b)(4) units of this code batch.There are no units in stock.There were three closed samples received and one open and unused sample with two sutures inside the first pack as can be see in enclosed picture.This defect could have been caused by the automatic winding machine during the manufacturing process.The machine took two sutures instead of one in the winding step.All closed samples received were checked and all are the correct ones.The three closed samples have one suture inside.Taking into account that no other complaints have been received concerning this issue for this code batch, and the closed samples have only one suture inside, this is considered an isolated unit, but the rest of units of the affected batch are correct.Final conclusion: taking into account that the results of the open sample received does not fulfill the oem specifications, the complaint is justified.Corrective/preventive actions: this complaint will be included in the analysis of trending, and corrective action will be open if applies.
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