Catalog Number 003-40J |
Device Problem
Hole In Material (1293)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 02/16/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).A visual, dimensional, and functional inspection of the device involved in the complaint could not be conducted since the device was not returned at the time of this report.Device history record review shows no issues that may have contributed to any quality issues reported.All process parameters were within specification , and all in-process qa inspections were acceptable.As there is no device sample to do a complete investigation at this time, the customer complaint cannot be confirmed.Teleflex will continue to monitor customer complaints related to "pinhole on top of bottle" on water bottle products.If the device becomes available at a later date this report will be updated accordingly.
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Event Description
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Customer complaint alleges that the aquapak user found a "pinhole on the top of the bottle".The alleged defect was detected during use.There was no harm or injury reported to the patient.Patient's condition was reported as "fine".
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Manufacturer Narrative
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(b)(4).A 340 ml water bottle with an 040 humidifier adaptor was received for evaluation.Visual inspection of the water bottle confirms a pin hole on the top of the water bottle.Pinhole in the water bottle was identified but is not related to manufacturing.Review of defect sample with production did not confirm issue occurred during the manufacturing process.Per production supervisor, if this occurred during manufacturing, the bottle would show other areas of deformation.No additional issues were identified with the bottle.Issue must have occurred during shipping and or handling.The complaint was confirmed; however, a conclusion code could not be found.
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Event Description
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Customer complaint alleges that the aquapak user found a "pinhole on the top of the bottle".The alleged defect was detected during use.There was no harm or injury reported to the patient.Patient's condition was reported as "fine".
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Search Alerts/Recalls
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