The neoprobe npb09s is a reusable gamma detection probe that is cleaned and disinfected and/or sterilized between uses.Based on review of the dhr, the device was manufactured in october 2013, and released for commercial use having met all acceptance tests and calibration criteria.There is no history of device having been serviced since it's production.Device was evaluated at site of manufacture, (b)(4) (the contract manufacturer of this device).The unit was received in an unprotected/unsecured foam lined box.There is evidence that during transit, that the unit damage was caused by hitting some object or being dropped.That the box was hit hard enough to dent the cardboard.The crystal was found to be damaged and need to be replaced.The thin section of the end cap assembly is missing in the joint area.Not known if caused during shipment or through normal repeated use.Epoxy was present fully in the threads.The crystal was found to be damaged and will need to be replaced.The deficiencies associated with this even are indicative of the device being dropped.Followup communication with the customer indicated that the tip of the probe was loose.However, they were able to tighten and use during procedure.The tip did not fall off during use on a patient.We were unable to confirm if device had been dropped.While no adverse effect during this event, due to the potential for serious injury (potential infection due to cross-contamination; tip falling off during procedure as a result of deficient epoxy/loose probe tip) if malfunction were to reoccur, pursuant to 21cfr 803, we are deeming this a reportable event and thus submitting this medwatch report.
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