There was no patient involvement.Livanova (b)(4) manufactures the s5 roller pump.The incident occurred in (b)(6).This medwatch report is being filed on behalf of livanova (b)(4).The service representative on site for the in-service replaced the led display, which did not resolve the issue.The hkr processor board was then replaced with the new display installed and the issue was resolved.The pump parameters were re-entered and a functional check was performed before returning the device to service.A review of the dhr did not identify any deviations or non-conformities relevant to the reported issue.The investigation is on-going.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.Evaluated on site by livanova technician.
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