Device used for treatment, not diagnosis.Additional narrative: (b)(6).(b)(4).Device malfunctioned intra-operatively and was not implanted / explanted.Device is not expected to be returned for manufacturer review/investigation.(b)(6).Device history records review was conducted.The report indicates that the: manufacturing location: please note, this dhr review is for sterilization procedure only 298.801.01s / 9588493; manufacturing location: (b)(4); supplier: (b)(4); manufacturing date: 03.Aug.2015; expiry date: 01.Jul.2025.No ncrs were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.Non-sterile 404.034 / 8535031; 298.801.01 / p211378; manufacturing location: usa / (b)(4).Dhr for the non-sterile part: dhr review for part #298.801.01, lot #p211378; release to warehouse date: 15-jun-2015; expiration date: na; supplier: rti surgical.No ncrs were generated during production.Review of the device history records showed that there were no issues during the manufacture of this product that would contribute to this complaint condition if information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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A product investigation was completed: the broken cable was not returned; however two cable tensioners (part 03.221.015, lot p162067) were received and investigated.Functional testing for the tensioners confirmed that both are reading slightly lower than the expected.The measurements confirm that the tensioners do not meet manufacturing tension specifications.However, due to the lower tension readings, it has been determined that the tensioners would not inflict the type of damage to the cables that has been reported in this complaint.Unfortunately we are not able to determine the exact reason for this occurrence, but it is likely that during the operation an application error may have taken place.No product fault could be detected.No manufacturing related issue was identified and/or confirmed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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