Model Number 3124050 |
Device Problem
Sparking (2595)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 02/07/2017 |
Event Type
malfunction
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Manufacturer Narrative
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The hill-rom technician is unable to get to the lift system at this time because the account has a patient in the room.The account will notify hill-rom when the lift is available to be inspected and repaired.A search of the hill-rom maintenance records did not show hill-rom performed any preventative maintenance on this lift.It is unknown if the facility performs preventative maintenance on their lifts.No further information is available on the repair of the lift at this time.The investigation is ongoing, however if any relevant information is identified following completion of the investigation, the additional relevant information will be submitted in a supplemental report.
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Event Description
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Hill-rom received a report from the account stating that when the lift goes down the rail, it has sparks coming from the rail charging system.The lift was located in (b)(6) at the account at the time of the allegation.There was no patient/user injury reported.This report was filed in our complaint handling system as (b)(4).
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Manufacturer Narrative
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The technician was unable to duplicate the issue.The technician made several attempts to further analyze the lift, but it was always in use.The account told the technician they will contact hill-rom when they want hill-rom to service the lift.Based on this information, no further action is required.
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Event Description
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Hill-rom received a report from the account stating that when the lift goes down the rail, it has sparks coming from the rail charging system.The lift was located in room 5101 at the account at the time of the allegation.There was no patient/user injury reported.This report was filed in our complaint handling system as complaint # (b)(4).
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Search Alerts/Recalls
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