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Catalog Number 80337 |
Device Problem
Improper or Incorrect Procedure or Method (2017)
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Patient Problem
No Patient Involvement (2645)
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Event Date 02/19/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation: terumo bct sales representative performed troubleshooting by reloading the disposable set to another trima machine.He received a 'failure to pressurize' alarm and noted that the white pinch clamp was improperly closed on the sample bag.The run data file (rdf) was analyzed for this event.Review of the rdf showed that the ¿tubingset type error¿ alert was generated during the disposable test as the pressure value did not increase as expected, indicating to the system that a different tubing set was loaded than selected.The complaint report stated that the clamp on the sample bag was not closed correctly as air entered the sample bag, which confirms one of the known causes for this alert to be generated.Upon reloading of the kit, the ¿failure to pressurize¿ alert was generated during the disposables test.This alert is generated when the system is unable to reach and maintain maximum positive pressure in the kit which can also be caused by the sample bag line clamp not being fully occluded.A review of the device history record (dhr) for this unit showed no irregularities during manufacturing that were relevant to this issue.Root cause: based on the available evidence, the root cause for the inflated sample bag was due to the clamp being engaged by user, but the clamp was not fully occluding the sample bag line.Corrective action: an internal capa has been initiated to evaluate reports of air in sample bag.
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Event Description
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The customer reported that during prime for a collection procedure, they received a ¿tubing settype¿ error alarm and noted air in the sample bag.Per the customer, the technician stated that they closed the white and red pinch clamps correctly.No patient (donor) was connected at the time of the event.No patient (donor) information is reasonably known.This product is not available within the us, but this report is being filed due to an alleged failure that could occur on a similarly marketed device platform cleared for use by the fda.
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Manufacturer Narrative
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Updated root cause: based on the available evidence, the root cause for the inflated sample bag was not able to be determined.Possible causes include but are not limited to:-the user did not close the clamp when prompted to do so-the user closed the clamp but the clamp was not fully occluding the sample bag line.Root cause: review of the run data file showed that the ¿tubing set type error¿ alert was generated during the disposable test as the pressure value did not increase as expected,indicating to the system that a different tubing set was loaded than selected.The complaint report stated that the clamp on the sample bag was not closed correctly as air entered the sample bag, which confirms one of the known causes for this alert to be generated.Upon reloading of the kit, the ¿failure to pressurize¿ alert was generated during the disposables test.This alert is generated when the system is unable to reach and maintain maximum positive pressure in the kit which can also be caused by the sample bag line clamp not being fully occluded.Based on the available evidence, the root cause for the inflated sample bag was not able to be determined.Possible causes include but are not limited to:-the user did not close the clamp when prompted to do so-the user closed the clamp but the clamp was not fully occluding the sample bag line.
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Search Alerts/Recalls
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