The scope was returned to olympus for evaluation.The evaluation confirmed that reported device damage.The bending section and angulation were found damaged.The scope was serviced and returned to the user facility.Based on the evaluation findings, the cause of the reported scope damage is likely attributed to the operator¿s technique / excessive force.The instruction manual for use states, ¿to prevent damage, do not apply excessive force to the endoscope and accessories during reprocessing.Do not attempt to bend or twist the endoscope¿s insertion section with excessive force.The insertion section may be damaged.¿.
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