Additional manufacturing narrative: other, additional manufacturing narrative (if other): the returned device was evaluated.During evaluation, the radical-7 display resets every few seconds.The failure was isolated to a recessed pin (pin 12) causing the radical-7 to be unable to communicate with the docking station.The communication failure results in the radical-7 display to reset every few seconds, for less than a second.The unit's functionality with regard to monitoring remained unaffected by the failure.The radical-7 was found able to obtain values and to visually and audibly alarm during alarm conditions.A service history record review reveals that this unit was in the field for over seven (7) years with no previous reported issues prior to this reported event.
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