Product event summary: manufacturer's analysis confirmed the customer comment that the programmer turned off suddenly and failed to switch on again and an odor was coming from the power supply.It was indicated that the power supply was out of specification electrically.It was also indicated that the power cord bay was broken.These parts were replaced and the programmer passed final functional and system tests.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
|