Catalog Number K3056 (SMN # 10461745) |
Device Problem
Low Test Results (2458)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 03/20/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Customer contacted siemens customer care center (ccc) and accepted remote access.Ccc determined that the low lipl results occurred with lipl flex reagent cartridge sequence number 6829 in wellmap 1:7.Ccc directed customer to replace the reagent cartridge with another reagent cartridge from the same lot and run qc.Qc passes and customer reran lipl on patient samples and issued corrected reports on eleven of the fifteen samples that were rerun.The cause of low lipl results on the affected reagent cartridge is unknown.The instrument is performing within specifications.No further evaluation of the device is required.
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Event Description
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Discordant lipase (lipl) results were obtained on qc and patient samples on the dimension vista 500 system.Patient results were reported to physician(s) while qc was out of range.There is no indication that patient results were questioned by the physician(s).After recalibration and passing qc results, the same patient samples were repeated on the same system.Corrected reports were issued on eleven of the fifteen samples.There are no known reports of patient intervention or adverse health consequences due to the initially discordant lipl results.
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Search Alerts/Recalls
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