Integra has completed their internal investigation on april 6, 2017.The investigation included: methods: evaluation of actual device.Review of device history records.Review of complaints history.Results: evaluation of returned device; the explanted device was returned and evaluated by the receiving inspector and r/d engineer.A visual exam of the device was conducted and no surface damage or abnormalities were noted.No nonconformance was identified.The supplier inspection data for this lot was within acceptable limits.Visual inspection using a visual comparator, found no discrepancies.Dhr review; no anomalies or nonconformances were identified that could have cause or contributed to the reported complaint complaints history; a review of complaint records showed that since product inception in 2013, 1 complaint has been received for seating issues of the glenosphere identified in mid-surgery.During this period of time, there have been 2232 rss surgeries performed.This represents 0.04% (1/2232) failure rate.Conclusion: the root cause of this issue could not be determined, but previous investigations identified the following potential causes for the glenosphere dislocation, disassociation or loosening: insufficient impaction while seating the glenosphere during the initial surgery or failure to follow surgical technique.Improper bone preparation of humeral canal.Improper bone preparation of glenoid.Improper implant size selection by user.
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