CRAFTMATIC INDUSTRIES, INC. CRAFTMATIC MODEL 1 BASE; BED, THERAPEUTIC, AC-POWERED, ADJUSTABLE HOME-USE
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Model Number 4AR790 |
Device Problem
Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problems
Sprain (2083); Thrombosis (2100)
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Event Date 03/17/2017 |
Event Type
Injury
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Manufacturer Narrative
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The complainant requested a replacement mattress.At the time of purchase it was explained to the customer that a single king size mattress would be the best fit for her weight.The complainant insisted on a dual system bed.No known defect was established per complainant other than comfort.Craftmatic industries will replace the two twin mattresses with one king size mattress, the bed bases are to be linked to one remote for use.Customer keeping device, no known defect.
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Event Description
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Complainant purchased two twin mattresses as well as two twin bases on (b)(6) 2016, the product was delivered 4/11/2016.Complainant states that on the evening of (b)(6) 2017 while sleeping on her bed the mattresses separated causing her to get her shoulder stuck in between both twin mattresses.Complainant states that due to comfort issues she "tosses and turns" in the mattress throughout the night.Complainant states that she sprained her left shoulder because she her shoulder was stuck in between the mattresses.The complainant states on (b)(6) 2017, she went to the emergency room at (b)(6).Complainant confirms that she was not admitted to the hospital but was told she sprained her left shoulder and that a blood clot had formed in her left shoulder.Complainant was prescribed pain medication.Complainant states she has a follow up appointment (b)(6) 2017.
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