It was reported by a medical facility that three patients were potentially experiencing chemical colitis symptoms after an endoscopy procedure.The facility requested their refurbished cer-2 automated endoscope reprocessor to be evaluated by medivators.Medivators clinical specialist visited the facility to investigate.It was reported the facility was not following the daily quality assurance procedure required prior to the first use of the machine each day in accordance with the cer aer user manual.The daily quality assurance procedure is required maintenance that the facility must perform to ensure the machine provides adequate fluid flow from the machine to the channels of an endoscope.Medivators clinical specialist also reported that the chemical colitis cases were never confirmed.There have been no reports of any other patients experiencing these symptoms since this reported incident.The cer was returned to medivators depot services for additional evaluation and preventative maintenance.This complaint will continue to be monitored in medivators complaint system.
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