The system was used for treatment.This case is reportable as a mdr due to the reportable malfunction of the alarm #7: blood leak (centrifuge chamber).Since this reportable malfunction is only associated with the kit, this mdr will only be against the kit.A batch record review of kit lot d343 was conducted.There were no non-conformances related to the complaint.This lot met all release requirements.A review of kit lot d343 for the reported complaint issue shows no trends.Trends were reviewed for complaint category, alarm #7: blood leak (centrifuge chamber).No trends were detected for this complaint category.The assessment is based on the information available at the time of investigation.No product was returned for investigation; therefore, it could not be determined if the product met specification based solely on the information provided by the customer.Complaints are monitored through tracking and trending.If a trend is detected, further investigation will be conducted.Investigation complete.Mc: 019037 p.T.(b)(6) 2017.Device not returned.
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Customer called to report alarm #7: blood leak (centrifuge chamber) that occurred during treatment.The operator used a white towel to gently blot along the leak detector strip to verify if any liquid had leaked onto the detector strip, the operator stated there appears to be a fine spray of blood that has leaked from the kit.The operator could not visually determine the source of the leak.The operator aborted the procedure without return of blood to the patient.Customer stated patient is stable, and no intervention was required.Customer will not be returning product for investigation.
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