Immucor technical support used a remote electronic connection method on (b)(6) 2017 to assess the instrument test well image in question, which was visually negative.An immucor field service engineer (fse) visited the customer site to assess the testing instrument in question on 20apr2017.The fse found the instrument to be operating as expected.The immucor laboratory tested retention product on 01may2017, which performed as expected.The customer site's full and complete telephone extension (b)(6).
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