Siemens has completed an investigation of the reported event.The root cause was determined to be a defective power supply hv30-2 (pn:03830580).With the defective power supply, the image intensifier is powerless and cannot work.As a result, the image remains black, as mentioned in the complaint.The spare parts consumption of the power supply has been checked and no error accumulation has been recognized.The power supply has been exchanged on site by the local service organization and the error did not reoccur.The manufacturer is not considering further actions resulting from this event as no general systematic error has been recognized.
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