During a routine mfr recommended procedure, the battery was changed for the realtime clock inside the generator of this x-ray system.After changing the battery in this system the date will not roll over to the following day and everyday the users are now required to update the date.The mfr claims that since the battery was changed (following their recommended procedure and time frame) now the realtime clock computer inside the generator (also known as the xcu) needs to be replaced to the tune of (b)(6) list price.My complaint is that this is a known problem when the battery is charged, why would they recommend charging this battery.If the time and date stamp on the images from this system are correct, there is a potential for medical records to be compromised.It is possible that a procedure can be "date stamped" to look like it was performed prior to an order was even placed for the exam.This is a concern for pt medical records and the mfr should be responsible for either restoring date keeping functionality to my existing room through some configuration changes, or replacement of the part.
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