Investigation-evaluation: a review of documentation, manufacturing instructions, instructions for use (ifu), complaint history, deice history record, specifications and quality control data was conducted during the investigation.The device was not returned and no pictures were taken.The device history record was reviewed and four non-conformances from the same lot were noted, however these were unrelated to the reported mode of failure and scrapped prior to packaging.A review of complaint history revealed that this complaint is the only reported complaint associated to the complaint lot number.Cook medical has several risk controls in place for the reported suture line.Each lot is provided with a certificate of performance and quality control upon purchase as a raw material by cook.These sutures are then inspected at multiple points along the manufacturing and packaging stages of the complete device's lifecycle.Based on the provided information, no product returned, and the investigation, a definitive root cause cannot be established or reported at this time.Per the quality engineering risk assessment no further action is required.We have notified the appropriate personnel and will continue to monitor for similar complaints.
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